Our Services – Redefine Security Sdn Bhd

IT Strategy and Planning:Develop strategic IT roadmaps and technology plans to align IT with business goals, improve governance, and drive digital transformation.
Network Design and Management: Design and optimize network infrastructure for performance and security, and provide ongoing management and support.
IT Infrastructure Management: Oversee hardware and software installations, perform maintenance, and implement backup and disaster recovery solutions.
End-User Support and Training:Provide technical support and user training to ensure smooth IT operations and effective use of technology.
Project Management: Manage IT projects, including planning, execution, and risk management.
Cybersecurity: Assess and manage risks, perform security audits, and design secure systems to protect against cyber threats and ensure compliance.

Network Installation and Configuration:Set up and configure network hardware (routers, switches, etc.) and software to establish and optimize network infrastructure.
Network Design and Architecture:Create scalable and efficient network designs tailored to organizational needs, ensuring optimal performance and reliability.
Managed Network Services:Provide ongoing management and support for network operations, including monitoring, maintenance, and troubleshooting.
Network Troubleshooting and Support: Diagnose and resolve network issues quickly to minimize downtime and maintain business continuity.
Network Security Solutions: Implement security measures such as firewalls, VPNs, and intrusion detection systems to protect the network from unauthorized access and cyber threats.
Network Upgrades and Scalability: Plan and execute network upgrades to accommodate growing demands and emerging technologies.

Data Center Design and Planning:Develop comprehensive designs and plans for data centers that optimize space, power, cooling, and redundancy to meet business requirements.
Infrastructure Deployment: Install and configure essential hardware such as servers, storage systems, and network equipment to establish the data center infrastructure.
Data Center Migration: Plan and execute the relocation of data center operations or infrastructure to new facilities with minimal disruption to business operations.
Power and Cooling Management: Design and manage power and cooling systems to ensure efficient operation and prevent overheating or power failures.
Disaster Recovery and Backup:Develop and manage disaster recovery plans and backup solutions to ensure data protection and business continuity in case of emergencies.
Energy Efficiency: Implement strategies and technologies to reduce energy consumption and operational costs while maintaining optimal performance.

Server Installation and Configuration:Set up and configure physical or virtual servers to meet specific business requirements, including operating system installation and application setup.
Server Management and Maintenance: Monitor server performance, apply updates and patches, and perform routine maintenance to ensure reliable and secure operation.
Server Upgrades and Optimization: Plan and execute hardware and software upgrades to enhance server performance, scalability, and reliability.
Server Security: Implement security measures such as firewalls, anti-virus software, and access controls to protect servers from threats and vulnerabilities.
Server Monitoring and Troubleshooting:Continuously monitor server health and performance, and address issues promptly to minimize downtime and maintain service levels.
Virtual Machine (VM) Deployment: Create and configure virtual machines to run multiple operating systems and applications on a single physical server.
Virtualization Management: Manage and monitor virtual environments, including VM provisioning, resource allocation, and performance optimization.

Helpdesk Support: Provide front-line assistance to users experiencing technical issues, including troubleshooting, guidance, and issue resolution via phone, email, or chat.
Technical Support:Offer in-depth technical assistance for more complex problems related to hardware, software, network issues, or system errors, often involving on-site support or remote troubleshooting.
On-Site Support:Provide physical presence to resolve issues that cannot be addressed remotely, including hardware repairs, system installations, and network troubleshooting.